RMA Policy (Returns)

BuyThisPart.com offers our customers a 10 day money back guarantee on all unopened product, and an above industry standard 90 day warranty against any defects on used and refurbished parts. However, these guarantees are subject to the following conditions:

All returns must be sent back to BuyThisPart.com in its original condition and packaging.

There is a 20% restocking fee for all returns on non-defective product. If any product returned to BuyThisPart.com is found to not be defective, the customer will be charged an evaluation fee of $25.00 an hour, with a minimum one hour charge. The customer will be charged this evaluation fee or, the product will be returned to the customer, at the customer's expense.

Shipping and labor charges are NEVER refundable.

All international returns and shipping charges are at the customer’s expense.

All refunds are given based on “Current Market Value”. In the computer industry, prices can change quickly as technology evolves. PLEASE BE AWARE: our prices are subject to change without notice. If the customer returns a product that was purchased at a price higher than the current sale price, the customers refund will be issued based on the current sale price.

Any product returned to BuyThisPart.com will be done so at the customer’s expense. All replaced product returned back to the customer will be sent via Fed-Ex or UPS ground service at BuyThisPart.com expense.

Any upgraded shipments will be at the customer’s expense.

All product returns must have a Returned Merchandise Authorization (RMA) number issued by BuyThisPart.com. This RMA number must be referenced on the box and/or shipping label or it will be refused upon delivery.

“Special order items” are non-returnable, no exceptions.

DOA, Damaged and missing product MUST be reported to BuyThisPart.com within the first 24hrs of receipt. BuyThisPart.com is not responsible for any DOA, missing or damaged product not reported within the first 24hrs of receipt. If a package is received in damaged condition and/or the product inside is damaged or missing, the courier will accept responsibility and reimburse any amount up to but not acceding $100. For this reason, our policy on damaged product is strictly enforced.

BuyThisPart.com thanks you for understanding and following our return policy.